Right of Withdrawal (EU consumers)
Last updated: 2 September 2026
1. Your right of withdrawal
If you are a consumer resident in the EU, you have the right to withdraw from a distance contract within 14 days without giving any reason. The period ends 14 days from the day the contract is concluded.
2. Digital services & immediate activation
Where you ask us to begin a service (e.g. hosting, SSL, domain) during the 14-day period, you expressly consent to immediate performance and acknowledge that you lose the right of withdrawal once the service has been fully performed. For services not yet performed, your withdrawal right is unaffected. Domain registrations are executed immediately by the registry and are generally not withdrawable.
3. How to withdraw
To exercise the right, tell us of your decision by a clear statement — email billing@tajhost.com or write to the address below. You may use the model form in section 4 (not mandatory). To meet the deadline, send your communication before the 14-day period expires.
4. Model withdrawal form
To: TAJ IT Solutions Limited, Premiere Business Centre, Suite 1 Level 2, Triq il-Kostituzzjoni, Mosta, MST 1750, Malta — billing@tajhost.com:
- I/We hereby give notice that I/We withdraw from my/our contract for the following service: __________
- Ordered on / received on: __________
- Name of consumer(s): __________
- Address of consumer(s): __________
- Invoice / order number: __________
- Date: __________
- Signature (if on paper): __________
5. Effects of withdrawal
If you withdraw in time and the service was not fully performed, we refund payments received without undue delay and within 14 days, using the same payment method. Where you requested performance during the withdrawal period, you may owe a proportionate amount for what was supplied up to withdrawal.
6. Contact
TAJ IT Solutions Limited — billing@tajhost.com · +356 2034 0338.